If an insured event in which you require medical assistance occurs, call the assistance company. The phone number is specified in the insurance policy. Tell the following information to the operator:
- insurance policy number;
- full name of the insured;
- contact phone number;
- location (country, city, hotel, etc.);
- the start and the end date of your insurance policy;
- describe the problem and specify the required type of assistance.
If you can’t contact the assistance company or if you need emergency medical assistance, contact a doctor yourself. You can find out about further steps and compensation for your expenses in the section dedicated to the insurance company you have picked.
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